No. The top of the cage stands about 2 feet out from the water.
Do you provide masks and snorkels?
Yes, and cold drinking water. No fins needed.
Can I bring my underwater video camera?
Yes, we encourage clients to bring their equipment as long as it doesn’t interfere with others in the cage. We also offer a high definition video service.
Do I need a wet suit?
No. The water is warm enough. If you feel the need you’re welcome to bring your own, we don’t rent (winter months 76-78 degrees F / 79-81 degrees in summer).
Do you operate rain or shine?
Is parking free?
Yes. Check in at the Shark Shack and we’ll direct you to the parking.
Do I need to take sea-sickness countermeasures?
We recommend it and please follow the directions on the package. We do not offer it or have it available. It is often helpful to take the medication the night before and at least 1 hour prior to boarding the boat.
Do you have a bathroom on board?
No. Please use the restroom before boarding. See our Shark Shack for directions to the restroom.
Shall I eat breakfast before the tour?
You may experience motion sickness and nausea so eat at least an hour prior to your tour.
If we miss our tour, can we be pushed back to a later tour?
Yes at $43 pp + tax and is based on availability. Call us at 808-228-5900. A credit card is required to reschedule but you don’t pay until after the tour by cash or credit. We may waive the fee at our discretion.
If I miss my tour, can I get a refund?
At our discretion. We will consider medical emergencies and flight changes by the airline.
Can we be assisted into and out of the cage and boat?
Yes, our staff is available to assist and safety is are first most priority. The customer should have the physical strength and agility to descend and ascend a vertical ladder.
Do we provide transportation from the Ko Olina area?
We do not provide transportation from that area, sorry.
Can I catch the city bus to Haleiwa from Waikiki?
Yes. Transit time is 2-3 hours each way. You can ask for assistance from your hotel concierge or front desk. From Waikiki, head to any bus stop and ask the next bus driver how to get to Haleiwa boat harbor.